At Alum Studio, we want you to love your purchase. If for any reason you’re not completely satisfied, we offer a straightforward return policy to make the process easy.

14-Day Return Window

You have 14 days from the date of delivery to return an item for a full refund.

Return Conditions

To qualify for a return:

• Items must be in their original condition, unused, and free from any damage.

• All original packaging must be included.

• Proof of purchase may be required.

How to Initiate a Return

To start a return, please reach out to us through our Contact Page. Our team will guide you through the next steps.

Return Shipping

• Return shipping costs are the responsibility of the customer.

• We will provide a return shipping label upon request, and the cost will be deducted from your refund.

Refunds

Once your return is received and inspected, refunds will be issued to your original method of payment. Please allow 5–10 business days for processing.